The Best of Season 1: The top 5 lessons, trends, and takeaways
Before we move on to a new season, new guests, and some exciting new tips and tricks, let’s take a look back at everything we learned in season 1. Kristen runs through some of the standout moments from Playing for Keeps so far and how they set the stage for 2020’s year of retention. It’s bite-sized, it’s sharp, and it’s loaded with some of the best advice you’ll get all year.
- Why retention is so important
- The importance of knowing your customers
- How to understand customer journeys to improve retention
- Why DTC brands are shifting to subscriptions
- The future of the DTC industry
- (And more)
Season two is right around the corner, and we're really stoked. Kristen is chatting with some of the top players in the DTC world, plus a new series of debrief conversations to put it all into perspective.
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